Serif WebPlus, PhotoPlus, PagePlus, MoviePlus and DrawPlus is coming up with multiple errors about accessing the local admin AppData folder when logged on with error another local account or network account. This will be the user that installed the programs. To stop the errors appearing you need to do the below.
Delete the below folders:
*your user account probably isn’t admin, but just use what ever account is appearing in the error
C:\Users\*admin\AppData\Local\Serif
C:\Users\*admin\AppData\Local\Serif
Delete the below registry items
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Patches\5E9B1F3C71967124D8E5E2F0D8F10E8A
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Patches\6DE8097E2D3A41149AFAFE5449BE7EA9
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Patches\BFC5F58F3EB020242B88C21F34470A7B
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Patches\C28BE50B1F8016C4A9E061E163A4F4A0
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Patches\DD016EC962F69BC43B0299470FA643AD
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Patches\E859E9F9C3D770C4091D582F42A57327
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Patches\FA9C3A403CC2C664E89AECF413F894F1
If you want to do this via GPO you can create a new GPO and go to ComputerConfiguration\Preferences\Windows Settings\
And go to Folders and right click new folder and set the action to delete and put in the folders above, you’ll have to create two folders to delete.
The same can be done for Registry as well buy right clicking and new Registry Item and set the action to delete and put the registry item in there. Again you’ll have to create a new delete registry for each one.
For future reference as well. When installing Serif on an image or just on one machine, it is best to copy all the install files the local hard drive then install from there, don’t install from disc or from the network installer especially as this is what can cause the issues in the first place.